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EZ TRAVEL Company certified by Great Place to Work, request:
HMOCAU001-19
Quality & Audit Executive
Full time day shift
29 Nov | méxico, sonora, hermosillo | $8,000 - $10,000 MXN Monthly performance bonus
Direct the client's request to one of our travel experts to begin the travel experience.
Ensure the quality of customer service provided by our Personal Travel Manager for planning the trip.
Manage, feed, organize and maintain the database of our existing customers.
Control and direct the flow of each request received by phone and generate the record of service chat.
Degree in tourism, business or related.
Excellent communication skills in English and Spanish.
Excellent sense of customer service.
Resilient and able to effectively manage the activities of the position.
Able to work as a team.
Previous experience in the travel industry.
Mastery of a third language.
Monthly variable compensation according to compliance with KPIs.
Continuous training in different world destinations and travel services.
8 days of vacations from the first anniversary in the company with periodic increase.
3 days off with pay from the first anniversary in the company, in addition to the holidays with a periodic increase.
Free consultation in private medical clinic.
National and international familiarization trips based on performance.
Travel benefits on Mexico-Europe routes with Lufthansa (accompanying application).
Discounts and special rates on travel services with our global partners. (airlines, hotels, shows, cruises and others).

HMOTRA010-19
Jr. Administrative Services Manager
Full time day shift
30 Nov | méxico, sonora, hermosillo | $9,000 - $14,000 MXN Monthly performance bonus
Billing and paying for the application of national and international travel services
Periodically review changes and / or cancellations by airlines to protect our clients' trips.
Request charges for departures, refunds, invoice claims and clarifications.
Issue commission invoices, credit notes and re-invoicing.
Deliver invoices for signing promissory notes and documents.
Coordinate payments and revenues to guarantee all services during the client's trip.
English language proficiency.
Bachelor in international or related business.
Experience in purchasing and billing.
Experience in costumer service.
Comply with response times and guidelines established by the company for the different services we offer.
Previous experience in the travel industry.
Mastery of a third language.
Monthly variable compensation according to compliance with KPIs.
Continuous training in different world destinations and travel services.
8 days of vacations from the first anniversary in the company with periodic increase.
3 days off with pay from the first anniversary in the company, in addition to the holidays with a periodic increase.
Free consultation in private medical clinic.
National and international familiarization trips based on performance.
Travel benefits on Mexico-Europe routes with Lufthansa (accompanying application).
Discounts and special rates on travel services with our global partners. (airlines, hotels, shows, cruises and others).

HMOPTR006-19
Jr. Personal Travel Manager
Full time day shift
30 Nov | méxico, sonora, hermosillo | $8,000 - $12,000 MXN Monthly performance bonus
Book and confirm national and international travel requests. (plane tickets, hotels, cruises, car rentals, shows, tours, etc.) in a complete, accurate and timely manner.
Ensure the best travel experience to our customers by offering the best destinations.
Periodically review changes and / or cancellations by airlines to protect our clients' trips.
Create and print travel itineraries for customers with every detail of the trip.
Create purchase orders for travel services.
Follow up on our clients during the trip to ensure their best travel experience.
Degree in tourism, business or related.
Excellent communication skills in English and Spanish.
Knowledge of the world geography and the travel industry to offer the best destinations and services to our customers.
Excellent sense of customer service.
Resilient and able to effectively manage the activities of the position.
Able to work as a team.
Interested in traveling to a national and international destination.
Previous experience in the travel industry.
Mastery of a third language.
Monthly variable compensation according to compliance with KPIs.
Continuous training in different world destinations and travel services.
8 days of vacations from the first anniversary in the company with periodic increase.
3 days off with pay from the first anniversary in the company, in addition to the holidays with a periodic increase.
Free consultation in private medical clinic.
National and international familiarization trips based on performance.
Travel benefits on Mexico-Europe routes with Lufthansa (accompanying application).
Discounts and special rates on travel services with our global partners. (airlines, hotels, shows, cruises and others).

HMOTRA008-19
Night Shift Travel Manager
Full time night shift
30 Nov | méxico, sonora, hermosillo | $10,000 - $14,000 MXN Monthly performance bonus
Excellent customer service.
Request and confirm national and international travel services.
Reviews changes or cancelations from Airlines.
Creates purchase orders for travel service.
Follow up to our clients.
Degree in tourism, business or related.
Excellent English and Spanish communication skills.
Knowledge of world geography and the travel industry.
Excellent sense of service.
Resilient and able to prioritize effectively the main activities.
Interested in traveling.
Previous experience in travel industry.
Master of a third language.
Monthly variable compensation according to compliance with KPIs.
Continuous training in different world destinations and travel services.
8 days of vacations from the first anniversary in the company with periodic increase.
3 days off with pay from the first anniversary in the company, in addition to the holidays with a periodic increase.
Free consultation in private medical clinic.
National and international familiarization trips based on performance.
Travel benefits on Mexico-Europe routes with Lufthansa (accompanying application).
Discounts and special rates on travel services with our global partners. (airlines, hotels, shows, cruises and others).

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