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HMODEC014-22
Operational Support Agents
Essential requirements:
Bachelor's degree (studying or completed) in tourism and hospitality, business management, or a related field.
Bilingual, fluency in spoken and written English and Spanish. Ability to communicate with team members and clients in both languages.
Impeccable interpersonal skills are necessary to greet visitors, customers, and business partners or to make inquiries and exchange business information.
Strong sense of urgency and ability to meet tight deadlines. Dedication and commitment to excellent work product.
Strong interpersonal skills with the ability to build relationships and cooperate with others.
Minimum one year of customer service experience would be beneficial
Demonstrated ability to coordinate a high level of activity under a variety of conditions.
Knowledge and experience using Microsoft Office (Word, Teams, Excel, PowerPoint, Outlook) products is required.
Must be a team player
Demonstrate professionalism, accountability, and maintaining confidentiality
Ability to multi-task, prioritize, meet deadlines and adapt in a fast-paced environment
Strong attention to details and accuracy, using problem-solving skills and analytical thinking
Ability to understand and meet clients’ needs and special requests
Ability to follow operational processes.
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HMOCAU001-19
Quality & Audit Executive
Essential requirements:
Education
Bachelor's degree (studying or completed) in tourism and hospitality, business management, or a related field.
Qualifications
Fluency in spoken and written English and Spanish.
Impeccable interpersonal skills are necessary to greet visitors, customers, and business partners.
Minimum one year of in administrative experience would be beneficial
Demonstrated ability to coordinate a high level of activity under a variety of conditions
Working knowledge of Microsoft Office Suite
Ability to learn quickly, be flexible and adaptable
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HMODDO015-22
Gerente de Normatividad y Proyectos
Essential requirements:
University Degree in Industrial Engineering, Business, Operations Management or other related
Bilingual, fluency in spoken and written English and Spanish. Ability to communicate with team members and clients in both languages.
1-3 years of experience in project management role
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Self-motivated and detail oriented
Proven organization and time management skills
Demonstrated problem-solving and decision-making skills
Consistently demonstrates clear and concise written and verbal communication skills
Expertise in handling multiple projects simultaneously
Must be a “Team Player” and work cohesively with others internally and externally
Ability to work and adapt in a constantly changing, fast paced environment
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