Bachelor's degree (studying or completed) in tourism and hospitality, business management, or a related field.
Bilingual, fluency in spoken and written English and Spanish. Ability to communicate with team members and clients in both languages.
Impeccable interpersonal skills are necessary to greet visitors, customers, and business partners or to make inquiries and exchange business information.
Strong sense of urgency and ability to meet tight deadlines. Dedication and commitment to excellent work product.
Strong interpersonal skills with the ability to build relationships and cooperate with others.
Minimum one year of customer service experience would be beneficial
Demonstrated ability to coordinate a high level of activity under a variety of conditions.
Knowledge and experience using Microsoft Office (Word, Teams, Excel, PowerPoint, Outlook) products is required.
Demonstrate professionalism, accountability, and maintaining confidentiality
Ability to multi-task, prioritize, meet deadlines and adapt in a fast-paced environment
Strong attention to details and accuracy, using problem-solving skills and analytical thinking
Ability to understand and meet clients’ needs and special requests
Ability to follow operational processes.